§   Overview

This course includes everything necessary to pass the A+ Certification test sponsored by the Computing Technology Industry Association (CompTIA). Students will possess the knowledge, ability, and customer relations skills as a successful computer service technician. The course covers a broad range of hardware, software and networking technologies.

§   what is CompTIA A+ certification?

CompTIA A+ certification is an industry -wide, vender-neutral certification program developed and sponsored by the Computing Technology Industry Association (CompTIA). The CompTIA A+ certification shows that you have a basic competence in supporting microcomputers. You achieve this certification by taking two computer-based, multiple-choice examinations. The tests cover what technicians should know after nine months of full-time PC support experience. CompTIA A+ certification enjoys wide recognition throughout the computer industry. To date, more than 600,000 technicians have come CompTIA A+ certified, making it the most popular of all IT certifications.

§   Exams

In order to receive CompTIA A+ certification a candidate must pass two exams. The first exam is

CompTIA A+ Essentials. The CompTIA A+ Essentials Examination measures necessary competencies for an entry-level IT professional with the equivalent knowledge of at least 500 hours of hands-on experience in the lab or field. Hands-on experience or equivalent knowledge includes installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventive maintenance of basic personal computer hardware and operating systems.

The second exam can be one of the following:

-  IT Technician (Exam 220-602)

-  Help Desk Technician (Exam 220-603)

-  Depot Technician (Exam 220-604)

The table below lists the domains measured by these exams and their percentage for each exam:

             A+ 2006 Exams Domains